Michael Fernandez, iTracs Accounting Specialist
Michael joined the iTracs team in mid-2024 after more than 10 years of service with a small title company in Texas. As the compliance director for the title company, Michael ensured operations were in accordance with Texas Department of Insurance regulations and managed escrow accounting for all three of the company’s local offices. His professional background and volunteer work provide a wide range of experience from which iTracs customers benefit. Michael earned a Bachelor of Business Administration in accounting at the University of Texas in El Paso, is an El Paso native, and currently resides in Corpus Christi.

Kathy Lyon, iTracs Senior Accounting Specialist
Kathy joined Investors Title and the iTracs team in 2014 with over 25 years of experience in the legal accounting field, including managing trust accounts for a large real estate practice in North Carolina. She has an extensive background in trust account reconciliation and is an outstanding resource for our clients, helping them identify ways to improve their business processes to ensure their accounts are properly maintained and reconciled. Kathy thrives on providing the highest level of service to our iTracs clients. Kathy lives in Burlington, North Carolina.

Lauralee Moran, Manager - iTracs Operations
Lauralee joined Investors Title in 2015 with years of technical experience. She previously served in several positions with Electronic Data Systems in which she supported projects for numerous Fortune 500 companies. She earned a Bachelor of Science degree in accounting from the E. Claiborne Robins School of Business at the University of Richmond. Lauralee currently lives in Durham, North Carolina.

Terri Maddox, iTracs Senior Operations Specialist
Terri joined the team in June 2016, after working in the mortgage and loan operations area of a bank for more than 30 years. She has extensive experience in real estate settlement and account reconciliations. Terri provides superior customer service to iTracs clients while assisting them in keeping their trust accounts reconciled. Terri is an Alamance County native having grown up in Mebane, North Carolina, and currently lives in Burlington.

Shelly Gilliam, iTracs Accounting Specialist
Shelly Gilliam joined the iTracs team in November 2021.  Shelly applies project management experience, problem-solving abilities, and communication skills that she developed as an educator for ten years in the Wake County public school system to supporting the iTracs team and its clients. She earned a Bachelor of Science degree in sociology from East Carolina University and a Bachelor of Education degree in elementary education from North Carolina Central University.  Shelly currently lives in Wake Forest and is a native of eastern North Carolina.

Jennifer Vaughn, VP - Financial Services
Jennifer has been with iTracs from its beginning, over five years ago. She is an expert in trust account reconciliation and management practices. Since joining Investors Title in 2001, she has played a variety of roles in the Company, all of which have been centered on trust accounts. Jennifer currently leads marketing and client support activities for iTracs. She shares her trust account and risk management expertise throughout our network of issuing offices, settlement agents, and approved attorneys. Jennifer currently lives in Graham, North Carolina.

C. Todd Murphy, Senior VP – Finance
Todd joined the team in 2004 after serving in senior financial positions with a number of firms in diverse industries. In addition to leading the financial activities of Investors Title, Todd serves as executive sponsor for the iTracs and VIP products. He has been responsible for trust account management for Investors Title since joining the firm. A North Carolina native, Todd earned a bachelor’s degree in business administration and accounting from North Carolina State University in 1991 and an MBA from the University of North Carolina at Chapel Hill in 2005. He is a certified management accountant and certified internal auditor.